What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment processing widgets: How to include total amount in autoresponder?

    Asked by angelikaexpress on October 16, 2014 at 02:40 PM

    How can i include the total amount of a purchase in the autoresponder confirmation email?

    Page URL:
    http://form.jotformeu.com/form/42806150127346?

    purchase email total amount autoresponder notification
  • Profile Image

    Answered by Ben on October 16, 2014 at 03:51 PM

    Hi,

    Based on what I saw when inspecting your jotform it seems that you have already set this.

    All that you need is to add the reference to the payment widget in your email autoresponder.

    In your case this is the reference to it {dannLegen7}

    When your visitor submits the jotform this is the info that your user gets from that reference:

    Diamantenes Tantenpaket

    Tantenmaschine Personal Edition /// Die Angelika Box - extrem aufwändige Box inkl. Vinyl, CD, Kassette, Artprints und mehr /// Die 3 Alben Goldener Trash, Die dunkle Seite der Macht + Livealbum Pornographie (Zusammen sonst 162 EUR)

    (Amount: 99.00 EUR)

    Subtotal: 99.00 EUR
    Shipping: 4.50 EUR
    Total: 103.50 EUR

    Do let us know if you did not mean on this or if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by angelikaexpress on October 16, 2014 at 04:29 PM

    Thank you. But  i need only the last sum (103.50 EUR) to appear. The rest should not be included.

    Best regards

    Robert Drakogiannakis

  • Profile Image

    Answered by Ben on October 16, 2014 at 04:46 PM

    Hi Robert,

    OK, I understand now what you mean. To do this I would like to give you a link to one guide: How to Strip Payment Labels and Separate Payment Info on Email Alerts.

    I believe that this will help you with what you wanted to achieve, but do let us know if you need any assistance.

    Best Regards,
    Ben

  • Profile Image

    Answered by angelikaexpress on October 16, 2014 at 05:18 PM

    Great - thanks a lot :)

  • Profile Image

    Answered by Ben on October 16, 2014 at 05:28 PM

    Hi Robert,

    You are welcome :)

    Feel free to contact us again if you have any further questions.

    Best Regards,
    Ben