What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I would suggest resetting your password and trying to login then.
To do this, please go to our login page http://www.jotform.com/login
Once there you should click on forgot password option
Once on this page, please enter your username and click on Send Reset Instructions button and check your email.
Do let us know if you are still not able to access your account.