What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account limits: You're almost out of space

    Asked by stomaks on October 16, 2014 at 04:16 PM

    Im sorry, why my account is disabled?

    I change my forms with https into http, non secure. 

    100 Monthly Submissions, 10 SSL Secure Submissions?

    I reached only 10 SSL, not 100 noSSL. 

     

    My Forms non secure SSL limit secure link secure submissions Submissions
  • Profile Image

    Answered by Ben on October 16, 2014 at 05:21 PM

    Hi,

    Please make sure that you have removed all of your secured link. I see that you had 11 SSL submissions.

    I have put them on 9 this time and activated your account, but in future you will need to either wait until the end of the month to have them replenished or upgrade to a new account.

    This can happen if you still have some link to your jotform over a secured link, or if your embedded jotforms are still using secure link, but also if someone bookmarked the link for themselves.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by stomaks on October 17, 2014 at 08:18 AM
    Thank you very much for the reply and the fix to 9!
     

    I checked, Yes, all ssl form altered. Thank you very much!

  • Profile Image

    Answered by Ben on October 17, 2014 at 09:41 AM

    Hi,

    You are welcome.

    Do let us know if you need any further assistance.

    Best Regards,
    Ben