Custom Unique ID doesn't appear on the Excel Sheet

  • Holly Clarke
    Answered on October 11, 2022 03:07 PM

    Is there any way of ensuring that this unique custom ID appears on excel exports - at the moment when I attempt to export it just says 'unique ID' rather than the actual ID

  • Dragana JotForm Support
    Answered on October 11, 2022 03:48 PM

    Hi Holly,

    Thanks for reaching out to Jotform Support. I assume you refer to this form. To my understanding, when you download your submissions as Excel, the Unique IDs are not showing up. Correct? If so, when I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    1665517723 6345c89beaf0e  Screenshot 10

    If that’s not exactly what you’re referring to, can you explain a bit more so we can help you better? Sharing a screenshot or a video recording would help us a lot.

    We can move forward with a solution as soon as we hear back from you.