What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over Quota

    Asked by dtan on October 16, 2014 at 06:46 PM

    Hello! This form that I have created is not working because it says I am over the quota.

    I urgently need this form to be able to take submissions immediately. Is there a workaround solution? If I delete submissions will it free up some space and take more submissions? I have deleted some but not sure if it is helping.

    Also, if I look at upgrading my account, how long will it take to upgrade? Will I be able to start accepting submissions again instantly?

    Would appreciate if you would be able to help me as soon as you can.

     

    Many thanks,

    Diana

    Screenshot
    form over quota Submissions workaround thanks delete submissions
  • Profile Image

    Answered by raul on October 16, 2014 at 08:31 PM

    Hello,

    I’ve checked your account and the reason why you’ve received the over quota alert is that you have passed the 100 monthly submissions limit for the free account.

    If you need to increase this limit, you need to upgrade your account into a paid one.

    If you’re interested on upgrading your account, you just need to click on the Upgrade Now button that’s located under the Create Form button.

    And select a plan, when you upgrade your account your monthly submission limit will be increased accordingly.

    Please let us know if you have further questions.

     

    Thanks