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    I need to upgrade a frozen account but cant login because of a forgotten password

    Asked by Katie  on October 17, 2014 at 01:40 AM

    It says no username or email address found when I try to reset the password. 

     

    I have forgotten the password and the account is frozen because I need to upgrade to a paid version. I cant upgrade because I cant login. Please help asap. please email me.

    Page URL:
    http://www.monashhealth.org/inewssubmissionform.html

    forgotten password and email no username
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    Answered by jedcadorna on October 17, 2014 at 08:48 AM

    I have already responded to your question here http://www.jotform.com/answers/444815-.