Why can't I see my submissions anymore

  • Wiltrina
    Asked on October 17, 2014 at 7:16 AM
  • Ashwin JotForm Support
    Replied on October 17, 2014 at 10:01 AM

    Hello Wiltrina,

    I did check your account and found that you are added as a sub account user by "ztmanjot". Only one form "Personal Information Checklist" is shared to you with "View Submissions" permissions.

    You should not have any issue in checking submission data. I am unable to replicate the issue you are having. I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists.

    Thank you!