What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can't I see my submissions anymore

    Asked by Wiltrina on October 17, 2014 at 07:16 AM
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 17, 2014 at 10:01 AM

    Hello Wiltrina,

    I did check your account and found that you are added as a sub account user by "ztmanjot". Only one form "Personal Information Checklist" is shared to you with "View Submissions" permissions.

    You should not have any issue in checking submission data. I am unable to replicate the issue you are having. I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists.

    Thank you!