Using Iframe widget embedded jotform is cut-off

  • RainbowChorale
    Asked on October 17, 2014 at 9:23 AM

    PROBLEM 2:

    Submit buttons get chopped off at bottom of browser window in Mac Firefox - making them un-clickable. I made changes to iframe height but that did not work. I also made CSS changes to the master doc to add space at bottom. Nothing worked.

    Then on other browsers, like Safari and Chrome it did the opposite. It added almost infinite space after the  submit button.

  • Ashwin JotForm Support
    Replied on October 17, 2014 at 10:46 AM

    Hello RainbowChorale,

    I did check your form "RCD Program Ads 2014-2015" and I am sorry to say but it will not work this way.

    In your main form, you seems to have added two more form in iFrame. These forms "pay by paypal  / pay by check form " does not have any submit button. The condition you have added in your main form will definitely display these forms but the data input by users of these form paypal / check will never be captured by the form. Please check the screenshot below:

    Using Iframe widget embedded jotform is cut off Image 1 Screenshot 20

    You can test your form by selecting the paypal payment but you will never be redirected to the PayPal checkout page. You may like to check the following guide on how you can have multiple payment options in your form:

    http://www.jotform.com/help/120-How-to-set-up-paypal-along-with-other-payment-options 

    http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form 

    I would suggest you to first resolve this issue and then we can take a look at your main form submit button issue. Do get back to us if you would like us to help you on this and we do the needful.

    Thank you!