Another thing is that when I go to do the calculations with the radio fields it does not enable them. I do not understand: I need the value of

  • allglassweb
    Asked on October 12, 2022 at 10:01 AM
    Another thing is that when I go to do the calculations with the radio fields it does not enable them. I do not understand:

    1665580499 6346bdd380966  Screenshot 10


    I need the value of what is selected for the equation

  • Eiron_O JotForm Support
    Replied on October 12, 2022 at 10:30 AM

    Hello allglassweb,

    Thanks for using Jotform. The fields in your screenshot are Headers. Note that you won't be able to add calculation values to a Header. See the screenshot below:

    1665584785 6346ce919a42e  Screenshot 10

    Use the fields below the header instead, for conditional calculation.

    1665584935 6346cf2778b75  Screenshot 21

    We have a guide for that here.

    Reach out again if you need any more help.

  • allglassweb
    Replied on October 12, 2022 at 11:26 AM

    Good day, a doubt, can you enter values in the selectors in dynamic mode? example: in this reference: https://www.crystalglassny.com/Store/Glass-Products. In phase 3 if I have selected 1/8 and the default option Seamed Edge the cost is 33.30. When changing for example to Flat Polished Edge the total cost is 33.78, so I assume that this option would cost 0.48. Now if I change to 1/4 the total cost is 39.54, I assume according to the subtraction that 1/4 costs 6.22 with default values. If I change to Flat Polished Edge, the cost would be 40.48 so I assume that there Flat Polished Edge costs 0.96 and not 0.48, then I can update that cost in the part where the values are entered for calculations according to the option chosen or just put the value in the equation?

    1665588102 6346db8629853  Screenshot 10

    1665588155 6346dbbbd3f61  Screenshot 21


    and:


    1665588204 6346dbec08e2b  Screenshot 32


    after:

    1665588242 6346dc12854c4  Screenshot 43

    but:

    1665588286 6346dc3e78283  Screenshot 54

    and:

    1665588327 6346dc6774fb9  Screenshot 65

    1665588342 6346dc76bdd92  Screenshot 76




  • Hanne JotForm Support
    Replied on October 12, 2022 at 12:09 PM

    Hi allglassweb,

    Thanks for getting back to us. I'm sorry you're having issues with the totals of selected items in your form. When I tried to open the form with your link, it returns a 404 error. Could you please send a working link to the form so we can check the calculations you are using? I also recommend using one of the methods for calculations to avoid issues, either making the formula yourself or using calculation values in the options.

    We appreciate your time and want to help you solve this.