What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    secure image resolution on mobile

    Asked by watwebs on October 17, 2014 at 11:40 AM

    Hi, Im using the mobile responsive widget with my forms, and the forms look great on all devices, laptop, desktop except one thing, the security seal image gets blown up on mobile. Can someone help me with maybe some custom CSS or an easy setting or trick I'm missing. Thanks in advance!

    Will 

    Page URL:
    https://secure.jotformpro.com/form/42893843276972

    Screenshot
    Mobile secure image My Forms seal
  • Profile Image
    JotForm Support

    Answered by Welvin on October 17, 2014 at 01:02 PM

    Hi Will,

    I have injected the following custom CSS codes to your form:

    img#positivessl {

    height: 97px;

    width: 98px;

    }

    To add a custom CSS codes: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    This should make the secure seal the same size when access using mobile devices. Please kindly check back and confirm if it's working to your end. 

    Thank you!

  • Profile Image

    Answered by watwebs on October 17, 2014 at 03:07 PM

    My friend, it works perfectly, thank you very much 

    Will

  • Profile Image

    Answered by Ben on October 17, 2014 at 05:40 PM

    Hi Will,

    In my colleagues name you are welcome.

    I am glad to hear that you like it and please contact us again if you have any further questions.

    Best Regards,
    Ben