What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I would suggest using the next steps:
1. go to our login page.
2. click on forgot password feature
3. enter your email or username and click on Send Reset instructions
Once you do this, go to your email inbox and follow the steps in the email.
If you have any further issues, please let us know.
We will resolve your issue on a separate thread here http://www.jotform.com/answers/504070
I can't get a new password. I've clicked the link about 10 times, in the span of 5 days, and nothing has come through my e-mail. I've looked in "junk" and "spam" and every other folder I can think of. And there's no other way to get in touch with you. My frustration level is through the roof. Please help!
@Genevieve, Sorry to hear that. I already posted my reply on this thread: https://www.jotform.com/answers/935657.