This account was to be cancel, we have another account and didn't need

  • Joshlead
    Asked on October 12, 2022 at 12:35 PM

    This account was to be cancel, we have another account and didn't need to continue with this account. Our understanding was that we would not be billed. Please refund the amount billed.

    Page URL: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free/
  • Harshad_P JotForm Support
    Replied on October 12, 2022 at 12:47 PM

    Hi Joshlead,

    Thanks for reaching out to JotForm support. I understand you need to cancel your account. Could you please provide a username or email address for the account you want to cancel for us to better assist you.

    Reach out to us if you need any more help.