What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Data Compliances?

    Asked by robota on October 17, 2014 at 01:33 PM

    There's lots of concerns about the protection of data and how companies are providing the additional protection of a clients' data.

    Where do you stand with:


    Family Educational Rights and Privacy Act (FERPA)?



    Do you have any other data security certifications?


    Thank you.


    --Richard Ota


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    JotForm Support

    Answered by Mike_T on October 17, 2014 at 02:54 PM

    Thank you for your interest in our service.

    We do care about security and our service can be used in a secure way. The form data is not shared with any third parties, and we do not access it for non-administrative purposes.

    However, I do not think that we have any security certifications. Please check the following thread to find out more information about our security practices:

    Is JotForm HIPAA Compliant

    In case you would like to have complete control over the application, you might consider a self-hosted JotForm Licensing Solution:


    Please feel free to contact us if you need any further assistance.

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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 09:08 AM

    Update: JotForm is  PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team.