What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I manually cancel my current paypal subscription?

    Asked by MOPSofNorthwood on October 18, 2014 at 10:07 AM
    cancel subscription cancel subscription paypal cancel paypal paypal subscription
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    JotForm Support

    Answered by KadeJM on October 18, 2014 at 02:33 PM

    I see that you are looking to cancel your subscription.

    Your account shows that you were paying it with paypal and I can see you've been queued recently to have this cancelled from our end which is normally done about once a week.

    However, you can easily expedite the cancellation yourself on your end by cancelling it from within inside your PayPal Account. If you wish to proceed please follow the instructions below.

    (1) Login to your Paypal Account

    (2) Find the latest payment you have made to JotForm

    (3) Click the subscription number for that transaction

    (4) Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel a Paypal Subscription.