What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to add a photo box which can be uploaded with ipad or iphone by taking customers photo while filling form on ipad?

    Asked by andacyesilyurt on September 18, 2011 at 05:22 PM
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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 05:17 AM

    File Upload button issue with Apple Safari is a known limitation of the iPad and Apple has not provided a fix so far. Here's an example of a discussion about this topic:

    https://discussions.apple.com/thread/2714162?start=0&tstart=0
    http://www.ipadforums.net/ipad-help/31591-safari-file-upload-greyed-out.html

    Some users there recommended other browsers that support file uploading capabilities in iPad like iCab Mobile. It's worth a try. 

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    Answered by bigpawpetcare on November 26, 2011 at 12:13 AM

    Is apple any closer to finding a fix for this?  I really need this feature.

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    JotForm Support

    Answered by mliz on November 26, 2011 at 10:25 AM

    Reading from several post in the ipad and apple forums it appears that iOS does not allow users access to file handling thus the browse or upload button is disabled.

    As of present it seems that there is no fix for this yet. What I've seen done by other iPad users is to use alternative web browsers you can get from the app store that allow you to upload. As what Aytekin mentioned iCab is one of the famous and widely used.