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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    total not showing up on form

    Asked by quiche on October 18, 2014 at 01:59 PM

    I am using a JotForm form for the order page on




    I don't know why the total button does not show the total amount until you click "submit" which takes you to the paypal page where the total is shown.  I did click the show total button in the form wizard.


    I don't know why this is not working.


    thanks for your help.


    Page URL:

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    JotForm Support

    Answered by jonathan on October 18, 2014 at 03:38 PM


    It seems that you have wrongly embedded your jotform on your website using the full source code.

    If you test it using just the direct URL http://www.jotformpro.com/form/42904799279978 of your jotform, it work just fine.


    I suggest you clear the currently embedded jotform and remove all the existing source code of the jotform.

    And re-embed again using its default embed code. Follow this user guide



    Hope this help. Inform us if you need further assistance.