- quicheAsked on October 18, 2014 at 01:59 PM
I am using a JotForm form for the order page on
I don't know why the total button does not show the total amount until you click "submit" which takes you to the paypal page where the total is shown. I did click the show total button in the form wizard.
I don't know why this is not working.
thanks for your help.
- JotForm SupportjonathanAnswered on October 18, 2014 at 03:38 PM
It seems that you have wrongly embedded your jotform on your website using the full source code.
If you test it using just the direct URL http://www.jotformpro.com/form/42904799279978 of your jotform, it work just fine.
I suggest you clear the currently embedded jotform and remove all the existing source code of the jotform.
And re-embed again using its default embed code. Follow this user guide
Hope this help. Inform us if you need further assistance.