total not showing up on form

  • quiche
    Asked on October 18, 2014 at 1:59 PM

    I am using a JotForm form for the order page on

     

    www.phillipsracingnewsletter.com

     

    I don't know why the total button does not show the total amount until you click "submit" which takes you to the paypal page where the total is shown.  I did click the show total button in the form wizard.

     

    I don't know why this is not working.

     

    thanks for your help.

     quiche

    Jotform Thread 445462 Screenshot
  • jonathan
    Replied on October 18, 2014 at 3:38 PM

    Hi,

    It seems that you have wrongly embedded your jotform on your website using the full source code.

    If you test it using just the direct URL http://www.jotformpro.com/form/42904799279978 of your jotform, it work just fine.

    total not showing up on form Image 1 Screenshot 50

     

    I suggest you clear the currently embedded jotform and remove all the existing source code of the jotform.

    And re-embed again using its default embed code. Follow this user guide

    https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    total not showing up on form Image 2 Screenshot 61

    total not showing up on form Image 3 Screenshot 72

    total not showing up on form Image 4 Screenshot 83

     

    Hope this help. Inform us if you need further assistance.

    Thanks.