What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sending Email Notification

    Asked by cocoamediagroup on October 18, 2014 at 02:31 PM


    I sent up for each form to send an email notification to a Google Email Group when someone submits a form.  It worked in our first form but not our second.

    Can you please help.



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    JotForm Support

    Answered by jonathan on October 18, 2014 at 03:47 PM


    I checked your jotform http://www.jotform.us/form/42706481285155 and noted that it does not have any Notification E-mail setup on it. This is the reason you are not receiving email notice.


    I suggest you use the Add New Email button to add a Notifier on the form.

    Check this user guide also http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Inform us if you need further assistance.