Full form not showing on my phone

  • gcnoforms
    Asked on October 18, 2014 at 3:40 PM

    Hi, The full form is not showing on my phone.

     

     

    Jotform Thread 445497 Screenshot
    Page URL: http://my.amaraforchicago.com/donate/
  • raul
    Replied on October 18, 2014 at 7:22 PM

    Hello,

    Please try to use the iframe method to embed your form.
    Also I suggest that you add the mobile responsive widget in your form.

    This will help to make your form mobile responsive.

    Please let us know if you need further assistance.

    Thanks.

  • gcnoforms
    Replied on October 20, 2014 at 11:09 AM

    Hey I added the mobile responsive widget and still not working on the iPhone 5 safari. Haven't tried other phones.

  • raul
    Replied on October 20, 2014 at 12:55 PM

    Please try to re-embed your form using the iframe method.

    I think that this could be caused by the height set by the default embed method, with the iframe method you can set a custom height which should help to display all the form.

    Full form not showing on my phone Image 1 Screenshot 20

    Please let us know the results.

    Thanks.

  • gcnoforms
    Replied on October 20, 2014 at 1:17 PM

    I set scrolling to YES and now it works!!!

  • raul
    Replied on October 20, 2014 at 1:25 PM

    We're glad you figured out :)

    Please let us know if we can be of further assistance.

    Thanks.