What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    site issue

    Asked by cholliday on October 18, 2014 at 03:57 PM

    I am trying to log in to download submissions. My page does not appear correctly and my form is not formatted on the website I have it posted to. Help!!! Going on an hour of down time now.

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    Answered by raul on October 18, 2014 at 07:26 PM


    Can you please share the URL of your website?

    I don't see any forms associated with your account (cholliday).

    Please let us know so we can further investigate.


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    Answered by cholliday on October 18, 2014 at 07:38 PM

    Issue appears to now be resolved.  Thanks!

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    JotForm Support

    Answered by ashwin_d on October 19, 2014 at 06:06 AM

    Hello cholliday,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!