What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form not found

    Asked by fciminiaun on October 19, 2014 at 07:24 AM

    every time i design form and preview it i got this error

    form not found

    http://form.myjotform.com/form/42912590807559

    and i try it on difference browsers

    Page URL:
    http://form.myjotform.com/form/42912590807559

    preview myJotForm and
  • Profile Image
    JotForm Support

    Answered by jonathan on October 19, 2014 at 08:23 AM

    Hi,

    The form was actually disabled because it was suspected as phishing form by the phishing filter.

    What I suggest you do instead is create first your JotForm account. I can see at the moment that you are just using Guest account to create your jotform.

    You can use this link http://www.jotform.com/signup to create an account for FREE.

    Use your email account to signup.

    Contact us again anytime if there are still issue.

    Thanks.

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on October 19, 2014 at 08:29 AM

    I apologize, I just noticed that you had already created and acount fciminiaun

    and the jotform you initially mentioned was from the Guest account.

    I have fixed every thing for you. 

    I have transferred the form to your account and have now reinstated your account.

    You can check by logging to your account at http://www.jotform.com/login

     

    Inform us if there are still issue.

    Thanks.

     

  • Profile Image

    Answered by fciminiaun on October 19, 2014 at 10:21 AM

    i can't edit my form and i can't create new form with account fciminiaun

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    JotForm Support

    Answered by jonathan on October 19, 2014 at 10:31 AM

    Please tell us the reason why you cannot edit and create new form under your account fciminiaun

    Are you not able to login to the account?

    I just checked it, and it is an Active account. So, there should be no issue that is account related.

    Thanks.

  • Profile Image

    Answered by fciminiaun on October 19, 2014 at 10:40 AM

    i can login but after login when try edit my existing form it opening but every controls is dimmed so i can't edit it but i can preview it

  • Profile Image

    Answered by fciminiaun on October 19, 2014 at 10:41 AM
    i can login but after login when try edit my existing form i can't but i
    can preview it
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on October 19, 2014 at 10:56 AM

    Can you please try again.

    I just tested it, but I could not reproduced the issue you are reporting. I logged in using your account, and I can Edit and Save the changes on the form.

     

    Thanks.