form not found

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    fciminiaun
    Asked on October 19, 2014 at 07:24 AM

    every time i design form and preview it i got this error

    form not found

    http://form.myjotform.com/form/42912590807559

    and i try it on difference browsers

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    jonathan
    Answered on October 19, 2014 at 08:23 AM

    Hi,

    The form was actually disabled because it was suspected as phishing form by the phishing filter.

    What I suggest you do instead is create first your JotForm account. I can see at the moment that you are just using Guest account to create your jotform.

    You can use this link http://www.jotform.com/signup to create an account for FREE.

    Use your email account to signup.

    Contact us again anytime if there are still issue.

    Thanks.

     

     

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    jonathan
    Answered on October 19, 2014 at 08:29 AM

    I apologize, I just noticed that you had already created and acount fciminiaun

    and the jotform you initially mentioned was from the Guest account.

    I have fixed every thing for you. 

    I have transferred the form to your account and have now reinstated your account.

    You can check by logging to your account at http://www.jotform.com/login

     

    Inform us if there are still issue.

    Thanks.

     

  • Profile Image
    fciminiaun
    Answered on October 19, 2014 at 10:21 AM

    i can't edit my form and i can't create new form with account fciminiaun

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    jonathan
    Answered on October 19, 2014 at 10:31 AM

    Please tell us the reason why you cannot edit and create new form under your account fciminiaun

    Are you not able to login to the account?

    I just checked it, and it is an Active account. So, there should be no issue that is account related.

    Thanks.

  • Profile Image
    fciminiaun
    Answered on October 19, 2014 at 10:40 AM

    i can login but after login when try edit my existing form it opening but every controls is dimmed so i can't edit it but i can preview it

  • Profile Image
    fciminiaun
    Answered on October 19, 2014 at 10:41 AM
    i can login but after login when try edit my existing form i can't but i
    can preview it
    ...
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    jonathan
    Answered on October 19, 2014 at 10:56 AM

    Can you please try again.

    I just tested it, but I could not reproduced the issue you are reporting. I logged in using your account, and I can Edit and Save the changes on the form.

     

    Thanks.