What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There is a high possibility for this to happen due to script conflict.
But can you please share to us the URL of your website where you were trying to add the jotform.
If we can check and test on the embedded jotform on the website, we will be able to determine the cause of issue and probably provide a workaround.