What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Need to edit a form I already ceased, it is not in MY FORMS, how can I retrieve it

    Asked by AMMJE on October 19, 2014 at 02:46 PM


    let me know.


    In addition the pay pal integration does not work

    Need your help!



    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 19, 2014 at 06:02 PM

    The form is still showing in your account, you might probably need to make a fresh login to see it in My Forms section. On regards to Paypal, please open a new thread and explain in details why Paypal is not working, so far I see the form integrated correctly with Paypal Express checkout.

  • Profile Image

    Answered by AMMJE on October 19, 2014 at 06:11 PM
    Gracias, su mensaje a sido recibido. Estaremos en breve en contacto con Ustedes.