What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Upon checking your account, I found that you have signed up for a new subscription earlier today using your credit card number **6480.
It seems you tried to change your credit card number in bluesnap but because of a technical glitch it actually charged your card for a new subscription with order #INT141020-7830-81559.
I have cancelled your bluesnap subscription and processed the refund for order #82018284. Please allow 3-7 days for the amount to reflect in your account.
Please bookmark the following URL for your reference in case you need to change the credit card details again: https://sites.fastspring.com/interlogy/order/s/INT141020-7830-89568S