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    how do I change the credit card on file?

    Asked by Tomhunt88 on October 19, 2014 at 10:19 PM

    How do I change the credit card on file. I did not save email link from last bill. I would like to update asap

    credit card email link email
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    JotForm Support

    Answered by ashwin_d on October 19, 2014 at 11:36 PM

    Hello Tomhunt88,

    Upon checking your account, I found that you have signed up for a new subscription earlier today using your credit card number **6480.

    It seems you tried to change your credit card number in bluesnap but because of a technical glitch it actually charged your card for a new subscription with order #INT141020-7830-81559.

    I have cancelled your bluesnap subscription and processed the refund for order #82018284. Please allow 3-7 days for the amount to reflect in your account.

    Please bookmark the following URL for your reference in case you need to change the credit card details again:  https://sites.fastspring.com/interlogy/order/s/INT141020-7830-89568S 

    Thank you!