- Tomhunt88Asked on October 19, 2014 at 10:19 PM
How do I change the credit card on file. I did not save email link from last bill. I would like to update asap
- JotForm Supportashwin_dAnswered on October 19, 2014 at 11:36 PM
Upon checking your account, I found that you have signed up for a new subscription earlier today using your credit card number **6480.
It seems you tried to change your credit card number in bluesnap but because of a technical glitch it actually charged your card for a new subscription with order #INT141020-7830-81559.
I have cancelled your bluesnap subscription and processed the refund for order #82018284. Please allow 3-7 days for the amount to reflect in your account.
Please bookmark the following URL for your reference in case you need to change the credit card details again: https://sites.fastspring.com/interlogy/order/s/INT141020-7830-89568S