What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Free plan: 10 Receive Payments option

    Asked by Jodie Spicer  on October 20, 2014 at 04:28 AM

    A question regarding the '10 Receive Payments' in the Free Starter version of JotForm. Does this mean 10 online payments from the user (submissions with payment) or is this 10 bulk transfer payments (to me) of submissions received during the month?

    Many thanks, Jodie

    Submissions JotForm 10 receive payments payment submissions
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    Answered by Ben on October 20, 2014 at 08:24 AM

    Hi Jodie,

    The "10 Receive Payments" means that your jotform can only get 10 submissions with the payment processing page on it, where the payment was made.

    If the visitor comes to your page and submits it, but does not make the payment (incomplete payment), you will not be using 10 Payment submissions.

    You can see their count at any time by clicking the Avatar icon in the top right corner:

    Do let us know if you have any further questions.

    Best Regards,
    Ben