What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form doesn't work. Why?

    Asked by Alessandra Babetto  on October 20, 2014 at 05:25 AM

    Trying to register myself trought the form it gives me back an error "Form over quota".

    Please it's really urgent!!!

    Page URL:
    http://form.jotformeu.com/form/42852382461355

    Screenshot
    form doesn't work doesn't work form over quota register
  • Profile Image

    Answered by raul on October 20, 2014 at 08:32 AM

    Hello,

    Are you still having issues with your form?
    I've entered the link you provided and was able to see the form correctly

    Also, I see that you're using a guest account.
    I suggest that you create a free account here, since this will increase your monthly submissions limit.

    Please let us know if you need further assistance.

    Thanks.

  • Profile Image

    Answered by Alessandra Babetto  on October 20, 2014 at 09:01 AM
    I still have the same problem. I tried different email addresses. When I fill in the information and click “invia” the error message still appear.


    Da: JotForm Support Forum [mailto:noreply@jotform.com]
    Inviato: lunedì 20 ottobre 2014 14.33
    A: progetti@adescoop.it
    Oggetto: Re: My form doesn't work. Why?

    A new response has been received:
    JotForm
    Answered by raul
    Hello,
    Are you still having issues with your form?
    I've entered the link you provided and was able to see the form correctly

    Also, I see that you're using a guest account.
    I suggest that you create a free account here, since this will increase your monthly submissions limit.
    Please let us know if you need further assistance.
    Thanks.
    View this thread on browser » Unsubscribe Thread
    1413808379
    ...
  • Profile Image

    Answered by raul on October 20, 2014 at 09:11 AM

    Hello,

    Upon checking your account, I see that you've reached the 20 monthly submission that we have for guest accounts. I went ahead and reset your counter, but please keep in mind that we're allowed to do this only one time.

    I strongly suggest that you create a free account as this will provide you with 100 monthly submissions.

    Please let us know if you need further assistance.

    Thanks.

  • Profile Image

    Answered by Alessandra Babetto on October 20, 2014 at 09:48 AM

    We already have an account, I simply forgot to create this form after loging in. How can I combine this form to my account?

    Thanks a lot for your help

  • Profile Image

    Answered by raul on October 20, 2014 at 09:54 AM

    Upon checking your account, I see that the form is already associated with your account (Adescoop).
    You should be able to find it when you login to this account.

    Please let us know if we can be of further assistance.

    Thank you,

  • Profile Image

    Answered by Adescoop on October 20, 2014 at 10:11 AM
    I see in now after loging in. Thank you so much! You solved all my problems!


    Da: JotForm Support Forum [mailto:noreply@jotform.com]
    Inviato: lunedì 20 ottobre 2014 15.54
    A: progetti@adescoop.it
    Oggetto: Re: My form doesn't work. Why?

    A new response has been received:
    JotForm
    Answered by raul
    Upon checking your account, I see that the form is already associated with your account (Adescoop).
    You should be able to find it when you login to this account.
    Please let us know if we can be of further assistance.
    Thank you,
    View this thread on browser » Unsubscribe Thread
    1413813245
    ...
  • Profile Image

    Answered by raul on October 20, 2014 at 10:24 AM

    We're glad that is working now :)

    Please let us know if we can be of further assistance.

    Best Regards.