My form doesn't work. Why?

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    Alessandra Babetto 
    Asked on October 20, 2014 at 05:25 AM

    Trying to register myself trought the form it gives me back an error "Form over quota".

    Please it's really urgent!!!

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    raul
    Answered on October 20, 2014 at 08:32 AM

    Hello,

    Are you still having issues with your form?
    I've entered the link you provided and was able to see the form correctly

    Also, I see that you're using a guest account.
    I suggest that you create a free account here, since this will increase your monthly submissions limit.

    Please let us know if you need further assistance.

    Thanks.

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    Alessandra Babetto 
    Answered on October 20, 2014 at 09:01 AM
    I still have the same problem. I tried different email addresses. When I fill in the information and click “invia” the error message still appear.


    Da: JotForm Support Forum [mailto:noreply@jotform.com]
    Inviato: lunedì 20 ottobre 2014 14.33
    A: progetti@adescoop.it
    Oggetto: Re: My form doesn't work. Why?

    A new response has been received:
    JotForm
    Answered by raul
    Hello,
    Are you still having issues with your form?
    I've entered the link you provided and was able to see the form correctly

    Also, I see that you're using a guest account.
    I suggest that you create a free account here, since this will increase your monthly submissions limit.
    Please let us know if you need further assistance.
    Thanks.
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    raul
    Answered on October 20, 2014 at 09:11 AM

    Hello,

    Upon checking your account, I see that you've reached the 20 monthly submission that we have for guest accounts. I went ahead and reset your counter, but please keep in mind that we're allowed to do this only one time.

    I strongly suggest that you create a free account as this will provide you with 100 monthly submissions.

    Please let us know if you need further assistance.

    Thanks.

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    Alessandra Babetto
    Answered on October 20, 2014 at 09:48 AM

    We already have an account, I simply forgot to create this form after loging in. How can I combine this form to my account?

    Thanks a lot for your help

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    raul
    Answered on October 20, 2014 at 09:54 AM

    Upon checking your account, I see that the form is already associated with your account (Adescoop).
    You should be able to find it when you login to this account.

    Please let us know if we can be of further assistance.

    Thank you,

  • Profile Image
    Adescoop
    Answered on October 20, 2014 at 10:11 AM
    I see in now after loging in. Thank you so much! You solved all my problems!


    Da: JotForm Support Forum [mailto:noreply@jotform.com]
    Inviato: lunedì 20 ottobre 2014 15.54
    A: progetti@adescoop.it
    Oggetto: Re: My form doesn't work. Why?

    A new response has been received:
    JotForm
    Answered by raul
    Upon checking your account, I see that the form is already associated with your account (Adescoop).
    You should be able to find it when you login to this account.
    Please let us know if we can be of further assistance.
    Thank you,
    View this thread on browser » Unsubscribe Thread
    1413813245
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  • Profile Image
    raul
    Answered on October 20, 2014 at 10:24 AM

    We're glad that is working now :)

    Please let us know if we can be of further assistance.

    Best Regards.