What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hyperlink In The Form Not Working

    Asked by jend@prime-living.com on October 20, 2014 at 10:37 AM

    Hi--I've added a link on our form to our facebook page and every time we click on the link it just refreshes the page without the form. It does not take you to our facebook page. Please help! :)

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on October 20, 2014 at 12:02 PM


    You hyperlink looks correct but something in the form is causing the link to not open in the same tab.  If you change your link to this:

    <a target="_blank" href="http://www.facebook.com/primeliving" rel="nofollow noopener" >www.facebook.com/primeliving </a>

    It should work.  All this does is open your link in a new tab.  Let us know if this does not work for you and we will be happy to see what else we can do.

  • Profile Image

    Answered by jend@prime-living.com on October 20, 2014 at 12:46 PM

    Hi! Thanks for your help--I changed the text for the link and it's still just refreshing the page, but now embedding our homepage within the page. It's so crazy! lol Any suggestions?

  • Profile Image

    Answered by jend@prime-living.com on October 20, 2014 at 01:16 PM

    Ok I think I got it! I went in and adjusted the actual html code instead of using Jot Form's insert a link function. Works well now! :)

    Thanks so much for your help!!!!!

  • Profile Image

    Answered by Ben on October 20, 2014 at 02:37 PM


    I am glad to hear that you were able to find a way to resolve your issue.

    Please let us know if you have any further questions.

    Best Regards,