Why can't I view photo attached by the form user?

  • Profile Image
    Asked on October 20, 2014 at 11:45 AM

    My ID is clickeresque. The user of my form has uploaded a photo but I can't view the photo, there is a icon of broken link with the photo.

    This has happened a couple of times before too.

    Thanks for looking into the problem.

  • Profile Image
    Answered on October 20, 2014 at 12:59 PM

    I understand you are having problems with accessing an uploaded photo.

    I see you have 3 forms on your account but can you please tell us which jotform and submission has the photo that is giving you this problem?