What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Purchaser order form cannot be submitted when some of the sub-product quantity is zero

    Asked by madpyq on October 20, 2014 at 12:11 PM

    This is my form.

    I did not change anything but in a sudden I could not submit the form anymore.

    it stuck at the 'purchase order'

    Page URL:
    http://happytimekitchen.blogspot.com/p/order-now.html

    purchase
  • Profile Image
    JotForm Support

    Answered by Welvin on October 20, 2014 at 01:29 PM

    Hi,

    Let me submit this thread to our developers so they can further check the real cause of this problem. I have created a new form and I am able to submit to it without any problems, but cloning your form gives the same issue.

    You will be notified via this thread when updates are available.

    Thank you! 

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 22, 2014 at 03:28 AM

    @madpyg

    We would like to inform you that this bug has been fixed.

    Best regards