What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform and Mobile devices

    Asked by BBIE on September 19, 2011 at 02:15 AM

    Sometimes it is very interesting to access the Jotform forms on iPhone.

    I know there is an app, but this does not give access to the forms themselves, and to the forum.

    I do not need a special app for this purpose, but I would be glad to be able to log in from my iPhone. There is a kind of design problem making this impossible... You can enter your username and password, but clicking on "sign in" is impossible... the field "New here" seems to overlap the sign in button... Is it possible to change this..?

    Screenshot
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    Answered by allanftd on September 19, 2011 at 04:03 AM

    Hi BBIE,

    I was able to confirm this design bug in an Apple device. What you can do as a workaround is to tap the return key once (or twice) so that your username and password will be submitted and you will be able to log in.

    Please let us know if it works for you or not. Thank you for using JotForm on the go!

    JOTFORM SUPPORT

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    Answered by BBIE on September 19, 2011 at 04:08 AM

    Hi,

     

    Great. This works.

    Thanks for the quick reply. I could have figured it out myself...

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    Answered by brx250 on September 19, 2011 at 04:40 AM

    Hi there, 

    We're glad you've sorted things out already. If you do have any other issues and concerns, please feel free to contact us again. Our team will be more than happy to help you with anything.

     

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    Albert   JotForm  Support