What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Formbuilder Preview Window fails to display jotform

    Asked by NFCC on October 20, 2014 at 01:33 PM

    When I go to preview my application that I created through JOTFORM, the web browser pulls up a blank grey screen. Can you please help me with this?

    Page URL:
    http://form.jotform.us/form/42784955746169

    Screenshot
    JotForm preview
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    JotForm Support

    Answered by KadeJM on October 20, 2014 at 02:59 PM

    From what I can you are unable to preview your jotform if that is correct?

    I checked this and found I'm able to replicate the same issue and it is only happening on your account. I tried to replicate this issue on my own account but could not and we do apologize about this problem. 

    I've sent a bug report to our Developers to get this problem fixed for you as soon as possible.

    In the meantime though if you wish to preview your jotforms you can access and view it from your My Forms Page by selecting the jotform and clicking view.