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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error when click on "sending button"

    Asked by stressfest on October 20, 2014 at 01:45 PM

    Hi,

     

    In this form (link), after complete questions, when I click in "sending button", the browser stop and  form not work. whats wrong?

     

    Thanks a lot!

    Screenshot
    thanks and
  • Profile Image

    Answered by raul on October 20, 2014 at 03:02 PM

    Hello,

    I was able to reproduce this issue on my side.
    Therefore, I'm escalating this to our developers. When they come up with a solution this thread will be updated.

    We apologize for this inconvenience.

    Please let us know if we can be of further assistance.

    Thank you

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 22, 2014 at 03:44 AM

    @stressfest

    A form with 176 products is unacceptable. I am sorry to inform you that there is no way to fix this other than breaking the form into multiple forms.

    Please only have a maximum of 30-40 products in a single form. 

    Thank you.

  • Profile Image

    Answered by stressfest on October 22, 2014 at 09:44 AM

    NeilVicente,

     

    Thanks for a answer! I will study a other idea to do a form.

  • Profile Image

    Answered by raul on October 22, 2014 at 10:51 AM

    Hello,

    Please let us know if we can be of further assistance.

    Thanks.