- LAAAg825Asked on October 20, 2014 at 02:31 PM
My users are not able to edit, although provided the edit link in their confirmation.
First off, since we have the payment as required for the original submission, when they go to "edit" they are asked to pay again. How can we avoid the users having to pay again without changing the required for original submissions?ALSO, we cannot find a way to edit/ replace an image with a different one, when you are in the edit mode? How do you delete an image when you want to edit with a new image?
- JotForm Support ManagerJeanetteAnswered on October 20, 2014 at 04:16 PM
I think you are right, the form will not submit if the Payment integration is required. I've opened a ticket so our devs can check and fix this.
On regards to images. I've opened a new thread for you, probably this might also need to be escalated.
- JotForm SupportNeilVicenteAnswered on October 22, 2014 at 05:11 AM
We are happy to inform you that this has been fixed.
Kindly clear your browser's cache if the problem still persists on your end.
- JotForm SupportjonathanAnswered on October 28, 2014 at 06:16 AM
I created a separate thread about your question here http://www.jotform.com/answers/450266
We will respond to you on that thread.