- Chuck KoppAsked on October 20, 2014 at 02:36 PM
Please help me upgrade my account.Page URL:
- KadeJMAnswered on October 20, 2014 at 04:30 PM
Did you mean that you are trying to reset the password for your account but you are not receiving it and then afterwards you wish to upgrade to a premium plan?
I checked your current email address "firstname.lastname@example.org" since you are not logged in and it's assigned to account username mayorsprayer.
Have you tried checking your spam folder?
Please confirm or correct me if I've misunderstood you then let us know if you are still having problems with this matter or not.
- mayorsprayerAnswered on October 22, 2014 at 03:21 PMAll is now well, thank you! Had the wrong password to upgrade. We are good
- KadeJMAnswered on October 22, 2014 at 04:30 PM
That's great news and we're glad this has helped you to resolve the problem.