What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are SSL secure submissions safe for credit card information?

    Asked by Alex  on October 20, 2014 at 05:28 PM

    Are SSL secure submissions safe for credit card information? Just wondering, we use it to have customers update billing info, but just want to double check it's safe for credit card info. Thanks



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    JotForm Support

    Answered by Charlie on October 20, 2014 at 07:21 PM


    If you enable SSL in your submissions the data will be sent to you securely, but information received to your end will not be encrypted.

    Please do take note that we do not recommend you to collect sensitive information like credit card using the form, if you want to process payments you can set it up using our integrated payment options.

    We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will flag your form to be used for phishing.

    I hope this helps. Let us know if you have further questions.

    Thank you.