- deltabetasigmakapparhoAsked on October 20, 2014 at 07:51 PM
When someone submits a form and payment how do I know if they have paid or not?
- JotForm Support ManagerJeanetteAnswered on October 20, 2014 at 11:09 PM
You should get a notification from your Payment processor (ie. Paypal, Authroize.net, etc.) if they completed the payment.
if the user changed her mind in the last minute, you should see incomplete payments in the submissions view section. That means the user did not submit the payment.
See this guide Setting Up Email Notifications