When someone submits a form and payment

  • deltabetasigmakapparho
    Asked on October 20, 2014 at 7:51 PM

    When someone submits a form and payment how do I know if they have paid or not?

  • Jeanette JotForm Support
    Replied on October 20, 2014 at 11:09 PM

    You should get a notification from your Payment processor (ie. Paypal, Authroize.net, etc.) if they completed the payment.

    if the user changed her mind in the last minute, you should see  incomplete payments in the submissions view section. That means the user did not submit the payment.

    When someone submits a form and payment Image 1 Screenshot 20

     

    See this guide Setting Up Email Notifications