What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downgrading account from Premium to Free

    Asked by PCYLO on October 21, 2014 at 02:28 PM
    downgrade change plan free account
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    JotForm Support Manager

    Answered by Jeanette on October 21, 2014 at 03:38 PM

    Your account PCYLO is already on Premium status ($9.95), do you want to upgrade to Economy ($19.95) which gives you more room?  Please confirm this is what you want to do and we will gladly assist you.

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    Answered by PCYLO on October 21, 2014 at 03:41 PM
    We need to DOWNGRADE to the Starter. Thanks.
    Sarah Elbert
    ...
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    JotForm Support Manager

    Answered by Jeanette on October 21, 2014 at 03:52 PM

    The account is already scheduled to downgrade. On 2014-11-18 it will get back to Free.

     

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    Answered by PCYLO on October 21, 2014 at 04:01 PM
    thanks
    ...
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    Answered by Ben on October 21, 2014 at 05:06 PM

    Hi Sarah,

    In our managers name, you are welcome.

    Do let us know if you need any further assistance.

    Best Regards,
    Ben