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PCYLOAsked on October 21, 2014 at 2:28 PM
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Jeanette JotForm SupportReplied on October 21, 2014 at 3:38 PM
Your account PCYLO is already on Premium status ($9.95), do you want to upgrade to Economy ($19.95) which gives you more room? Please confirm this is what you want to do and we will gladly assist you.
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PCYLOReplied on October 21, 2014 at 3:41 PMWe need to DOWNGRADE to the Starter. Thanks.
Sarah Elbert
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Jeanette JotForm SupportReplied on October 21, 2014 at 3:52 PM
The account is already scheduled to downgrade. On 2014-11-18 it will get back to Free.
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PCYLOReplied on October 21, 2014 at 4:01 PMthanks
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BenReplied on October 21, 2014 at 5:06 PM
Hi Sarah,
In our managers name, you are welcome.
Do let us know if you need any further assistance.
Best Regards,
Ben