What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    File upload widget: Progress bar missing in Safari, shown in Chrome

    Asked by 16kHz on October 21, 2014 at 02:37 PM
    when I use Chrome browser I can see the upload progress, but when using Safari, the upload progress doesn't appear anywhere on the page. Any way we can correct this? 
  • Profile Image
    JotForm Support

    Answered by Mike_T on October 21, 2014 at 04:49 PM

    We use a standard input with a type 'file' for a Single Upload field. That standard field is being handled by the native upload field implementation of the internet browser, and we have no control over it. It means that the progress bar is a part of the Google Chrome browser, but unfortunately, there is no such progress bar implemented by the Safari browser.

    Please feel free to contact us if you need any further assistance.