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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change the email address...

    Asked by JungleClare on October 21, 2014 at 02:52 PM

    My NEW form(s) come out with the emil address of an old client as the address to which the form will be sent.  The way to change that address is cryptically hidden from me.


    Please, please, HOW can I change that address...???

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 21, 2014 at 03:56 PM

    You can either change the address in the Profile settings, or you can follow these steps:


    1. Go to My Forms and click on Edit form.





    2. Click Setup & Embed


    3. Click Email Alerts from the top toolbar





    4. Select and Click your "Notification" (in your case is Notification to Maureen)









    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)









    6. An envelope will appear. You can view and change the email address in the field highlighted below: