I am not receiving my forms after they are submitted...

  • bglawaustin
    Asked on October 21, 2014 at 3:57 PM
  • David JotForm Support Manager
    Replied on October 21, 2014 at 5:11 PM

    Upon checking the Recipient E-mail of your notification, I found that it was in our bounce list:

    I am not receiving my forms after they are submitted Screenshot 30

    I have removed it from there, so you should be receiving your notifications now. Just to let you know I checked your other form, I noticed that the Sender Name field is empty:

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the"Name" field -or similar)

    I am not receiving my forms after they are submitted Screenshot 41