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Error trying to download attachment from form.Asked by maidprointranet on October 21, 2014 at 04:28 PM
I get the following error when I try to download a PDF attached to one of my forms:This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>45D131AC06C77B73</RequestId><HostId>8PeTkAL46dkflUTu4kZPfbR/6hz7MBKV3HuJ51E7QIrlvKLrAo5/y0aSFtPuB+5a</HostId></Error>
Could you provide us with the form ID and the submission entry that you are experiencing the issue to download the file? This would help us in investigating the issue further.
We will wait for your response.
Form ID: 23035469770154
Submission ID: 289640951813676242
JotForm Support Manager
I've forwarded this to our devs so they can try to retrieve this for you.
This is now fixed. Please let us know if the problem persists on your end.
Thanks for your patience and we apologize for this inconevenience.