My customers are receiving errors when submitting their forms

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    Asked on October 21, 2014 at 05:43 PM

    Can you please look at my Holiday Boutique application - I've received several complaints that people can't complete the form due to various errors. 

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    Answered on October 21, 2014 at 07:02 PM


    I did a test submission in your form and got the following error.

    Please check your credentials and let us know if the issue persists.


  • Profile Image
    Answered on October 21, 2014 at 07:31 PM
    How do I check my credentials???? What do you mean??

    Amber Wilson
    Executive Director
    Nipomo Chamber of Commerce
    239 W. Tefft St.
    Nipomo, CA 93444
    Tele: 805-929-1583
    Fax: 805-929-5835


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    Answered on October 21, 2014 at 07:52 PM

    You have an payment tool in your form.

    But it's not configured.

    You need to either remove this tool or configure it (in order to accept payments).
    This is the reason why your form is showing that error message.

    Please let us know if you have further questions.