Print button not working firefox-32.03, IE-11 and safari-5.1.7

  • Profile Image
    smdcc
    Asked on October 21, 2014 at 06:22 PM

    EDIT:Seems to work on jotform.com preview mode not on actual site. Wordpress not using jotform plugin just paste in java link 

     

    The print buttons on my forms are not working is Safari and Firefox and IE.  They do work in Chrome 38.0.2125.104 m

     

    Firebug etc.. Shows no console errors

    All work with Jscript Below:

     

    Thanks in advance

     

    B

     

     

    Hello world

     

  • Profile Image
    Charlie
    Answered on October 21, 2014 at 08:00 PM

    Hi,

    May we see the link to your Wordpress page where the form is embedded? In my end the the form works fine when visited on its direct link.

    I would recommend you to visit this page, http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use. You can use the Wordpress embed code or the iFrame embed code.

     

    Let us know if this works for you. We will wait for your response.

    Thank you.

  • Profile Image
    smdcc
    Answered on October 21, 2014 at 09:34 PM

    Thanks you are a star!

    Works in all 4 browsers now

     

     

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    ashwin_d
    Answered on October 22, 2014 at 07:30 AM

    Hello smdcc,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!

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    dfiguer02
    Answered on October 27, 2014 at 10:18 PM

    Hello. 

    Is there any way, once the form has submitted and received via email, that it show on the email as a attachment like a pdf etc. ?
  • Profile Image
    ashwin_d
    Answered on October 28, 2014 at 12:04 AM

    Hello dfiguer02,

    As we can answer only one question per thread, I have moved your latest question to a new thread and you will be answered here:  http://www.jotform.com/answers/450198 

    Thank you!