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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Print button not working firefox-32.03, IE-11 and safari-5.1.7

    Asked by smdcc on October 21, 2014 at 06:22 PM

    EDIT:Seems to work on jotform.com preview mode not on actual site. Wordpress not using jotform plugin just paste in java link 


    The print buttons on my forms are not working is Safari and Firefox and IE.  They do work in Chrome 38.0.2125.104 m


    Firebug etc.. Shows no console errors

    All work with Jscript Below:


    Thanks in advance





    Hello world


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    JotForm Support

    Answered by Charlie on October 21, 2014 at 08:00 PM


    May we see the link to your Wordpress page where the form is embedded? In my end the the form works fine when visited on its direct link.

    I would recommend you to visit this page, http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use. You can use the Wordpress embed code or the iFrame embed code.


    Let us know if this works for you. We will wait for your response.

    Thank you.

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    Answered by smdcc on October 21, 2014 at 09:34 PM

    Thanks you are a star!

    Works in all 4 browsers now



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    JotForm Support

    Answered by ashwin_d on October 22, 2014 at 07:30 AM

    Hello smdcc,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by dfiguer02 on October 27, 2014 at 10:18 PM


    Is there any way, once the form has submitted and received via email, that it show on the email as a attachment like a pdf etc. ?
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    JotForm Support

    Answered by ashwin_d on October 28, 2014 at 12:04 AM

    Hello dfiguer02,

    As we can answer only one question per thread, I have moved your latest question to a new thread and you will be answered here:  http://www.jotform.com/answers/450198 

    Thank you!