What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    on the email alert I need calculation value not the one displayed on the form

    Asked by donnelly on October 21, 2014 at 07:24 PM

    on the email alert I need the score of 0 or 2 to show up for each question rather than the form response answer selected.

    One number got combined:

    42866993787278

    42867988487280

    42720613758254

    42867903282260

    42867713001248

    42867944947273

    42867476935270

    42867061754259

  • Profile Image
    JotForm Support

    Answered by Kiran on October 21, 2014 at 08:32 PM

    Since it is not possible to place the calculation values in the alerts, we need to follow a workaround process which is a little long since you have more fields on each JotForm.

    Please follow the steps below to print calculation value rather printing the displaying option in email alerts.

    1. Place calculation widget on the JotForm for each question in which score is calculated

    2. From the Calculation Wizard, Click on Add Field

    3. Choose the previous question field from the list of fields displayed as below. For instance, the calculation widget is placed below the question 'What dressing is on the Chicken Avocado Salad?' and so I choose the respective field (shown in Blue color).

     

    3. Click on Finish on the Calculation Field.

    4. Now, copy the label of the question field to the calculation widget field label

    5. Now, Click on Settings icon of the calculation widget field and select Hide Field. This helps us in not to display the calculation field on the JotForm to the user. 

    6. Repeat the steps from step 1 till 5 for all the fields with questions.

    7. Once you have all the fields are having their calculation fields, the form should be shown as below

    8. Now, open the email alert to edit where you want place the values instead of displayed option

    9. You can now remove the old displaying and selected option with the hidden calculation value for all the fields in the email wizard.

    10. Click on Finish the Email Wizard and save the JotForm.

    11. Preview the form and test to see if everything is correct.

    Hope this information helps. Please get back to us if you need further assistance.

    Thank you.

  • Profile Image

    Answered by donnelly on October 21, 2014 at 09:18 PM

    This doesn't work, it populates with the value of 2 for every answer even if the wrong answer is submitted.

  • Profile Image
    JotForm Support

    Answered by Kiran on October 21, 2014 at 09:37 PM

    I've cloned your JotForm and tested it. I was able to receive the email with the numbers as expected. Could you please confirm this by submitting another test entry?

    Also, I notice that one calculation field has a mismatch of other field. You may need to correct this.

    Thank you!