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    Mailchimp Integration / Fields not populating

    Asked by annettedusa on October 22, 2014 at 12:03 AM

    Hello, I'm setting up my form to integrate with Mailchimp. I have set up integration and my mailing list is populating from my form into Mailchimp. However, I'm only able to get the First Name and email fields to populate into my mailing list, not Last Name. I have 3 required fields (email, first name & last name) but only the 2 fields are populating my mailing list. When I go to map the fields in the integration setup, I can only select email address and FULL NAME. I would like the name fields to be separate; First Name & Last Name.

    Can you help?

    Thanks so much,


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    Answered by Shadae on October 22, 2014 at 09:38 AM

    Hi Annette,

    To confirm, you would like to have the full name mapped to your MailChimp integration?

    If that is the case, this can be achieved by changing your fields within MailChimp. You can follow the instructions in this thread to achieve that: http://www.jotform.com/answers/347905

    I hope this helps. Please inform us if you need additional assistance.

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    Answered by annettedusa on October 22, 2014 at 12:14 PM

    Great, that worked! I deleted the fields in mailchimp, then added them back in and was given the correct choices when I went back into my form in Jotform.

    Thanks so much for your help!


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    Answered by Shadae on October 22, 2014 at 01:40 PM

    Hi Annette,

    You are most welcome. We are happy to hear that the issue has been resolved.

    Please feel free to contact us if you need additional assistance.

    Thank you for using JotForm!