subuser limits

  • Profile Image
    webkameleon
    Asked on October 22, 2014 at 04:18 AM

    Hello,

    I have payed one of the plans. Unfortunatelly the subuser I have created has limits as he was a free plan user.

  • Profile Image
    raul
    Answered on October 22, 2014 at 10:33 AM

    Hi,

    I'm sorry but I don't fully understand your question.
    Did you sent an invite to the sub-user from your account?

    The form needs to be created using your paid account, then you can share the form with your sub-users and the paid account limits will apply to the shared form(s).

    Please let us know if you have further questions.

    Thanks.

  • Profile Image
    webkameleon
    Answered on October 23, 2014 at 03:29 AM

    Hi,

    Your API does not support moving to folder. The CMS can create a form for a user but subuser can not edit the form until it is moved to subuser shared folder and this activity is not supported by API :(

     

    Regards,

  • Profile Image
    raul
    Answered on October 23, 2014 at 09:14 AM

    Hello,

    I'm sorry but I still don't understand what is your issue.
    Are you referring to this folder?

    I did a test by sharing a form with a sub-user and I was able to edit the form using the sub-user account with no problems.

    Please provide us screenshots or steps to reproduce the issue you're having.
    This information will allows us to better understand the issue and provide you a better response.

    We will await for your response.

    Thanks.