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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I move a form from another account?

    Asked by MasterAIV  on October 22, 2014 at 08:40 AM
    Hello Raul,

    Thank you very much for your answer. I knew the process but it is impossible to follow it from my account.
    I don't have the option "From a web page" but "www.facebook.com" (see bellow)
    Do you know why I miss the option "from a web page" like in the second screen shot from the tutorial that you sent me?

    Thanks a lot!

    How it looks like in my account :

    How it should look like according to the tutorial :

    Laurence DOMINGUEZ AIV Master Secretariat Centre de Recherches Interdisciplinaires 10, rue Charles V 75004 PARIS Tel : +33 1 76 53 46 25 web : http://cri-paris.org/master-aiv/Le 20/10/14 14:39, JotForm Support Forum<jotform@jotform.com> a écrit :
    A new response has been received:
    Answered by raul



    You need to follow the steps provided by aytekin in the destination account of your form.
    Please refer to this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    The URL would be the same you posted here.

    Please let us know if you need further assistance.


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    JotForm Support

    Answered by ashwin_d on October 22, 2014 at 11:31 AM

    Hello MasterAIV,

    We are unable to see the screenshot you have shared. I would suggest you to share the screenshot again. The following guide should help you in uploading image in your forum post:  http://www.jotform.com/answers/277033 

    I need to ask one more question:

    Do you actually want to make a copy of your form in another account or you just want to move that form?

    Do get back to us with the form ID of the form you would like to move and also let us know the destination account username, we will do the needful.

    If you want to make a copy of your form in another account then we would like to investigate why you are not seeing that option. We will wait for you to share the screenshot again.

    Thank you!