What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    There are submissions that are not coming through.

    Asked by wfcregistration on September 19, 2011 at 11:01 AM

    There are people that we know for sure have signed up over the weekend, but they are not showing on the submissions report. Please help! Thank you!

    Page URL:
    http://form.jotform.com/form/12342442995

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    JotForm Support

    Answered by liyam on September 19, 2011 at 09:13 PM

    Hello wfcregistration,

    Thank you for reporting.

    May we request more details to the said submission such as the date when this happened, if you have received any email notification of a submission that did not land in your submissions report page, or any scenario that you can share with us for us to look into.

    Thanks,

    Liyam