What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are not available, I upgraded. Why can I not use my forms?

    Asked by 3c3c3c on October 22, 2014 at 11:28 AM
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    Answered by Shadae on October 22, 2014 at 01:01 PM

    Hi 3c3c3c,

    I am seeing that your account has been upgraded to Premium. I am also seeing that all of your forms are currently enabled.

    Please inform us if you are still experiencing an issue with your forms being disabled.

    Thank you.