Changed my password, now can't seem to log in

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    Patricia Berlowe
    Asked on October 22, 2014 at 02:06 PM

    I reset it yesterday. Had to try again this morning, and I seem to be logging in, but it never says "welcome Patricia" or whatever the "login" replacement usually is. It seems to work, but all my data is missing and the "login" button is still sitting there.  Help please!!!  We love your site, 

    Tricia

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    Ben
    Answered on October 22, 2014 at 04:22 PM

    Hi Patricia,

    I took a look at your account and I see that you have (probably by mistake) created another account next to the old one. This is most likely the reason why you are not seeing any of the jotforms in your account.

    What I would suggest is to try logging in with this username instead: pberlowe

    After you do this, please let us know if we should delete the new account (guest_apiDemo) for you or not (the one without jotforms).

    Best Regards,
    Ben