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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Changed my password, now can't seem to log in

    Asked by Patricia Berlowe on October 22, 2014 at 02:06 PM

    I reset it yesterday. Had to try again this morning, and I seem to be logging in, but it never says "welcome Patricia" or whatever the "login" replacement usually is. It seems to work, but all my data is missing and the "login" button is still sitting there.  Help please!!!  We love your site, 

    Tricia

    Page URL:
    http://form.jotform.us/form/42085798750163

    log in account reset password login
  • Profile Image

    Answered by Ben on October 22, 2014 at 04:22 PM

    Hi Patricia,

    I took a look at your account and I see that you have (probably by mistake) created another account next to the old one. This is most likely the reason why you are not seeing any of the jotforms in your account.

    What I would suggest is to try logging in with this username instead: pberlowe

    After you do this, please let us know if we should delete the new account (guest_apiDemo) for you or not (the one without jotforms).

    Best Regards,
    Ben