What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to I save my form(s) to this secure format instead of www.?

    Asked by dcwilkins on September 19, 2011 at 12:05 PM

    I opened my form and cicked on "save" but it just saves it with the "www." prefix, not the "seccure" prefix.

  • Profile Image

    Answered by allanftd on September 19, 2011 at 12:53 PM

    Hi dcwilkins,

    Please add a letter "s" i the URL of your form so that it becomes like this: https://secure.jotform.com/form/<11-digit Form ID>

    Kindly try it and let us know how it goes this time for you. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 20, 2011 at 09:04 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.